Cancellation Notice
We kindly ask that all cancellations or rescheduling requests be made at least 24 hours prior to your scheduled appointment.
More than 24 hours’ notice: No cancellation fee.
Less than 24 hours’ notice: 50% of the scheduled service fee will be charged.
No-shows or same-day cancellations: 100% of the scheduled service fee will be charged.
How to Cancel
Cancellations must be made via:
Phone: [Your Business Phone Number]
Email: [Your Business Email Address]
Online: [Link to booking portal, if applicable]
Exceptions
We understand that emergencies and unforeseen circumstances can arise. In such cases, please contact us directly. Exceptions may be made at our discretion.
Payment & Refunds
Any applicable cancellation fees will be charged to the payment method on file. Refunds for prepaid services will be processed within [X] business days, subject to the terms above.
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